Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you provide voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery times, and budget requirements. This helps us deliver a tailored service that fits your business needs.

Our website automatically gathers certain technical details when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information mainly to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

HarborFrameHouse respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the privacy and protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no internet transmission method is 100% secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only HarborFrameHouse and our site. We are not accountable for the privacy practices of external sites.

We recommend that you review the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We might revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When major changes occur, we will revise the "Last Updated" date at the top of this document.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please get in touch with us.